Scottish Water have announced a programme of improvement works to be carried out in the Clarkston Road area. Please find below correspondence sent from Scottish Water’s Regional Community Manager to each of the ward Councillors providing some detail:
I am writing to let you know that we will be investing in your area to upgrade the water mains to ensure we continue to provide clearer, fresher drinking water for our customers and reduce the chance of pipes bursting.
We will be replacing old water mains pipes with new plastic pipes in the Clarkston Road area. This project is due to start Monday 29th October 2012 and will take approximately 4 weeks to complete. The work will be carried out for Scottish Water by contractors Farrans.
Planned interruptions to the water supply may be be necessary to carry out this work and customers will receive 48 hours advance notification. I attach a copy of a letter which will be distributed to customers in the area.
Regional Community Manager
Always serving Scotland
PO Box 8855
T:0845 601 8855
F:0131 445 5338
Important information from Scottish Water
Improving Services in the Clarkston Road area
We are working hard to improve services in your local area. We are replacing old water mains pipes with new plastic pipes to continue to provide clearer, fresher drinking water for our customers and reduce the chance of pipes bursting. Work will start here at the end of October and last for up to four weeks.
How this affects you
There may be some disruption to your water supply, however we will give you at least 48 hours advance notification. During the works you may also experience low pressure and discoloured water. Before you use any water, you should turn on the cold water tap in your kitchen until the water runs clear.
There will be some local disruption to traffic movements including parking restrictions during the construction period. We will make every effort to keep you informed and minimise the impact of this disruption.
What do you need to know
The enclosed documents explain how we carry out this work and other relevant information. There is also a ‘tap hanger’ to be used on your kitchen tap as a handy reminder for when your water is interrupted.
We would like to thank you for your understanding and cooperation while we complete these essential works. If you have any questions about Scottish Water or the project, please call our Customer Helpline on 0845 601 8855 quoting reference “Capital/400122/FAR”.